1. Acceptance of Terms
By accessing or using the Healing Couch website and submitting any form on our site, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or submit any forms.
2. Not a Crisis Service
Healing Couch is not an emergency or crisis service. If you are experiencing a mental health emergency, please call 911 or the 988 Suicide & Crisis Lifeline by dialing or texting 988 immediately.
3. No Therapy Relationship Created by Form Submission
Submitting the contact form on our website does not create a therapist-client relationship. A formal therapeutic relationship only begins after a signed consent agreement and intake process has been completed with one of our licensed therapists.
4. Informational Purpose Only
The content on this website is provided for general informational purposes only. Nothing on this site constitutes medical advice, mental health diagnosis, or treatment. Always seek the guidance of a qualified mental health professional for any questions regarding a mental health condition.
5. Appointment Scheduling
Booking a discovery call or consultation through our website is not a guarantee of services. All appointments are subject to therapist availability and mutual agreement. Healing Couch reserves the right to decline or redirect inquiries based on clinical fit and scope of practice.
6. Confidentiality & HIPAA
All communications between clients and therapists at Healing Couch are confidential and protected under HIPAA. However, confidentiality has limits as required by law, including situations involving risk of harm to self or others, abuse of a minor or vulnerable adult, or a valid court order.
Pre-intake inquiries submitted through our contact form are kept confidential but are not yet protected under the full scope of HIPAA until a formal client relationship is established.
7. Email Communication
By submitting our contact form, you agree to receive email responses from Healing Couch related to your inquiry. You may opt out of non-essential communications at any time by contacting us directly or replying "unsubscribe."
8. Intellectual Property
All content on this website — including text, images, logos, and resources — is the property of Healing Couch and protected by applicable copyright laws. You may not reproduce, distribute, or use any content from this site without prior written permission.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. Healing Couch is not responsible for the content, privacy practices, or accuracy of any third-party sites.
10. Limitation of Liability
Healing Couch and its therapists, coaches, and staff are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on any content found here. All services are provided in good faith and in accordance with professional and ethical standards.
11. Governing Law
These Terms of Service are governed by the laws of the State of Florida. Any disputes arising from these terms shall be resolved in the appropriate courts of Florida.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
13. Contact Us
For any questions regarding these Terms of Service, please reach out via our contact page or call 954-900-6355.